Price for sewing standard sizes upon pre-order.
- The price for sewing sizes from XS to L/XL is the base price for the product, does not change;
- The price for sewing sizes from XL to 3XL is automatically increased by 30%.
Lead times for standard sizes on pre-order.
- Production of standard sizes takes 5-7 working days, but sometimes there are delays, depending on the model and the workload at the time of ordering*;
- When ordering several products, the production time automatically increases;
* Now, during wartime in Ukraine, the production time may increase slightly, but for our part we will do everything possible to speed up this process. Thank you for your understanding!
Fit to the figure in standard sizes by pre-order.
- When sewing to order in standard sizes, the fit depends on the correspondence of your measurements with our Size Chart. If necessary, you can always consult with our specialists before ordering, in any messenger or by e-mail.
Adjustment or return of standard sizes for pre-order.
- If the product is made to order in a standard size and fully corresponds to the model you ordered, has no defects or flaws, but you still refuse it without objective reasons (for example, the style did not fit or personal preferences have changed or you chose the wrong size according to our size chart, without prior consultation), then unfortunately this product is not subject to return (Article 853 of the Civil Code of Ukraine). We can individually discuss the terms of replacement for sewing another product or a different size.
- If the product has manufacturing defects (uneven stitching, fabric defects, etc.), we undertake to (Article 853 of the Civil Code of Ukraine):
• Correct the defects as soon as possible at our expense;
• Resend the product to you
• Or pay you to correct the defects at the studio, according to the receipt provided.
- If the product has a manufacturing defect that cannot be corrected (for example, you ordered a white dress and a pink one was made by mistake), then you have the right to a full refund of the product (Article 853 of the Civil Code of Ukraine).
- If you discover any defects, you must immediately notify us of them, but no later than 3 calendar days from the date of receipt of the order (exception – clause 3, within 14 calendar days). If you have not done this within the specified period, the goods are considered to have been received in proper condition. In this case, we are not responsible for any possible defects that may have arisen after receiving the product for reasons beyond our control.
