The price for sewing standard sizes is by pre-order.
- The price for pre-orders of standard sizes from XS to XL remains the same. This is the base price for the item.
Lead times for standard sizes on pre-order.
- Production of standard sizes takes 5-7 working days, but sometimes there are delays, depending on the model and the workload at the time of ordering*;
- When ordering several products, the production time automatically increases;
* Now, during wartime in Ukraine, the production time may increase slightly, but for our part we will do everything possible to speed up this process. Thank you for your understanding!
Fit to the figure in standard sizes by pre-order.
- When sewing to order in standard sizes, the fit depends on the correspondence of your measurements with our Size Chart. If necessary, you can always consult with our specialists before ordering, in any messenger or by e-mail.
Adjustment or return of standard sizes for pre-order.
Products of proper quality, manufactured “to pre-order” in standard sizes, are not subject to return or exchange.
- If the product was made to pre-order in a standard size and fully corresponds to the model you ordered, has no defects or flaws, but you still refuse it without objective reasons (for example, the style did not fit or personal preferences have changed or you chose the wrong size according to our size chart, without prior consultation), then unfortunately this product is not subject to return (Article 853 of the Civil Code of Ukraine). We can individually discuss the terms of replacement for sewing another product or a different size.
- If the product has manufacturing defects (uneven stitching, fabric defects, etc.), we undertake to correct the defects as soon as possible and resend the product to you.
- If you discover any defects, you must notify us immediately, but no later than 3 calendar days from the date of receipt of the order. If you fail to do so within the specified timeframe, the goods are deemed to have been received in good condition. In this case, we are not responsible for any defects that may arise after receipt of the product due to reasons beyond our control (Article 853 of the Civil Code of Ukraine).
- Products of proper quality, manufactured “to pre-order” in standard sizes, are not subject to return or exchange. An exception is made for items that have a significant manufacturing defect that cannot be corrected (for example, you ordered a white dress, but we mistakenly made a pink one); in this case, you have the right to a full refund or exchange (Article 853 of the Civil Code of Ukraine).
