- Return of goods is carried out within 14 days from the date of its purchase (receipt). If 14 days have already passed since the date of purchase (receipt), we will not be able to offer you a refund or exchange of goods.
- To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in its original packaging and have all relevant tags, price tags, and labels.
- After we receive the returned item, we will carry out an appropriate inspection of the item within three working days. We will send you an email or a phone message to notify you of the approval or denial of your refund. If you are approved, your return will be accepted and the funds will be credited to the bank card or account you provided within 30 days.
- If you have not received your refund within the first 7 days, please contact us by email with your order details: firstname.lastname@example.org.